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17-Sep-09
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Customer Service Charter Guidelines
Description: (Licensing, Monitoring and Customer Protection Division)Licensing>Electricity, Gas & Water Licensing>Regulatory Guidelines
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29-Jul-09
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Audit Guidelines: Electricity, Gas And Water Licences
Description: (Licensing, Monitoring & Customer Protection Division)Licensing>Electricity, Gas & Water Licensing>Public Consultation>Draft Audit Guidelines
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15-May-09
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2008-09 Water Licence Performance Reporting Datasheets
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Water Licensing>Regulatory Guidelines
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15-May-09
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Water, Wastewater and Irrigation Licence Performance Reporting Handbook
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Water Licensing>Regulatory Guidelines
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06-Mar-09
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Water Compliance Reporting Manual
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Water Licensing>Regulatory Guidelines
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06-Mar-09
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Corrigenda - Water Compliance Reporting Manual
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Water Licensing>Regulatory Guidelines
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17-Oct-08
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Customer Complaints Guidelines
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity, Gas and Water Licensing>Regulatory Guidelines
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08-Sep-08
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Electricity, Gas and Water Industry Licensing Compliance Policy
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity, Gas and Water Licensing>Regulatory Guidelines
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26-Aug-08
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Water Services Operating Licence Template
Description: (Licensing, Monitoring & Customer Protection Division) >Licensing>Water Licensing >Public Consultations>Review of Water Services Licences and the Water Compliance Reporting Manual
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17-Jun-08
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Electricity, Gas and Water Licences: Application Guideline and Forms
Description: (Licensing, Monitoring & Customer Protection Division) Licensing>Electricity, Gas and Water Licensing>Regulatory Guidelines
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28-Jul-06
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Public Consultation Guidelines - For Electricity, Gas & Water Licences and Electricity & Gas Standard Form Contracts
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25-Jul-06
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A Guide for Preparing the Financial Information Component of an Asset Management Plan
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